Our Unshakable Core Values On Full Display
Respect. Reliability. Compassion. And Friendliness.
What we have here at First Texas Roofing is precious to us.
After all, we’re a small, local Fort Worth, TX roofing company. We don’t have multiple crews or dozens of projects at a time like the larger Texas Roofing companies.
We have one owner and one crew. That’s it.
And with that comes small business core values.
We believe in doing the job the right way without cutting corners. We believe in showing respect, compassion, and kindness. And we believe in promising a beautiful, long-lasting roof and DELIVERING on that promise.
Here are the four unshakeable core values we preach and practice on every roofing project.
#1 Respect
Respect is THE most important value we have here at First Texas Roofing. We can’t promise we’ll never make a mistake with your roof. But we CAN promise you’ll feel respected 100% of the time.
From the owner to the newest hire, we ensure everyone who represents First Texas Roofing is inherently respectful.
For example, our latest guy to come on board is a retired 4th Fireman Lieutenant with the Fort Worth Fire Department. A rank you don’t achieve without understanding and demonstrating respect for home and business owners in the Fort Worth community – making him a perfect fit for First Texas Roofing.
So, we’ll honestly and thoroughly answer all your questions and concerns. We’ll take care of your roof, home, and lawn. And we’ll clean up after ourselves, along with a dozen more ways we show we care and respect you, your family, and your home.
#2 Reliability
“You guys are so reliable.” This is perhaps the one compliment we receive from homeowners more than any other.
And it’s not by accident. Reliability is a key core value of ours and always has been. And it’s one of the main reasons that most of our customers come from referrals, NOT advertising.
So, how are we reliable? What does that look like IN ACTION? Here are a few things you may notice:
- Show up on time (or slightly early)
- Leave your roof, home, and lawn clean
- Never cut corners or skip installation steps
- Communicate with you throughout the project
- Offer fairly priced quotes (without change orders)
It’s not just on some projects or most projects. We’re reliable on every project. That includes YOUR roofing project.
#3 Compassion
We get it — a dysfunctional or outdated roof is a huge concern. And when a devastating Texas storm or fallen tree suddenly damages your roof? The stress is even greater.
Replacing a roof can feel like a huge burden, from finding the right roofer to dealing with insurance claims or figuring out the payments.
We get it. We understand the stress.
And our job is to make the process stress-free. We do everything possible to ensure a smooth process and SHOW our compassion. We answer your questions, we help with insurance claims, we communicate, and we install your roof the right way on the first try.
#4 Friendliness
We’ve observed in the roofing industry that genuine friendliness matters.
The LAST thing you want is a rude, demanding salesperson showing up at your front door.
When we greet you, it’s friendly. We’ll knock politely, give you space and time to open the door, and then we offer a smile and handshake. But it’s not just about what we do but also about what we’ll NEVER do:
- Play sales games
- Overstay our welcome
- Pressure you to purchase
- Disrespect you or make your home dirty
Instead, we’ll do something that many other roofs don’t — we’ll kindly listen and learn your goals. Then, we’ll answer your questions and help you make informed decisions as to whether roof repair or roof replacement (or neither) is right for you.
Are you searching for a Fort Worth, TX roofer who follows core values and delivers consistent results? Contact First Texas Roofing for your free roof inspection.